Contact & Support
Questions, problems or ideas about Speech Scribe? Write to us and we'll get back to you.
Fastest way: in the app open Settings → Contact Us → Email. The message will already include your app version and account ID, so we can find your purchase right away. Please also tell us your device model, iOS or Android version, and what happened.
Common questions
Restore purchases
Open the subscription screen in the app and tap Restore. Use the same Apple ID or Google account you bought with.
Manage or cancel a subscription
- iPhone / iPad: Settings → your name → Subscriptions → Speech Scribe.
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions.
Deleting the app does not cancel a subscription.
Refunds
Payments are processed by Apple and Google, so refunds are requested from them: reportaproblem.apple.com for the App Store, or Google Play order history for Android.
Your recordings and privacy
Transcripts are stored on your device. Files are sent to our servers only to be processed, and are deleted automatically. You can revoke Gmail and Google Drive access in the app or at myaccount.google.com/permissions.